Privacy policy

KoobinEvent S.L. is committed to the protection and security of the personal data that users or visitors of this website can provide us with. This Privacy Policy is intended to inform users and visitors of our website about everything related to the collection and treatment of your personal data for KoobinEvent S.L.

KoobinEvent S.L. reserves the right to modify and / or update this policy periodically, in order to adapt it to the applicable legislation at any time, as well as to the legitimate practices of KoobinEvent S.L. In any case, the content of the new policy will be published on the website and will be permanently available to users and visitors. Users and visitors are encouraged to read and consult this Privacy Policy every time they access this website.


Who is responsible for the processing of your data?

Your personal data will be processed by KoobinEvent S.L., with NIF B55075022, registered office at Parc Científic i Tecnològic UdG. Centre d’Empreses. C/ Pic de Peguera, 11 de Girona, CP 17003 and inscribed in the Registro Mercantil de Girona, Volume 2782, Folio 172, Page GI 50281, Inscription 1.



How does KoobinEvent S.L. personal data?

KoobinEvent S.L. collects the information of the user or visitor of this website in different moments:

At the time of login as a registered user, by filling out part of one or more electronic forms enabled to this effect on this website. This identification will subsequently allow the registered user to access or use certain contents or services offered on this website.

While browsing the website, by registering your IP address.

When the user or visitor communicates with KoobinEvent S.L. by sending an e-mail.


Why are you using personal data?

Personal data form

In each of the forms in which personal data is collected, the user will receive detailed information about the treatment of their data, their purpose, the potential recipients of the information, the mandatory or optional nature of their responses to the questions that are raised and, in general, of all the mentions required by the applicable legislation regarding the protection of personal data. Fields marked with an asterisk (*) on the registration form to be completed by users are necessary and compulsory to attend to their request. Inclusion of data in the remaining fields is voluntary. The refusal of the user to provide the required information in the obligatory fields will authorize KoobinEvent S.L. to not respond to the request.

IP Addresses

From the moment a user accesses our website, his/her Internet address may be registered on our servers in the form of LOG (historical) files. As a result, the user leaves a trace of the IP address that has been assigned for each session by his/her access provider, so that each petition, query, visit or call to an element of a website could be registered. Notwithstanding the foregoing, LOG files are anonymous (in such a way that they do not identify the user’s name and surname) and will be used solely for internal purposes such as performing statistics or taking control of the accesses to the website.

Sending an email

Personal data (including without limitation email addresses) that the user or visitor of this website provide us with by sending an email, will be incorporated into a file owned by KoobinEvent SL, in order to be able to answer requests, as well as to send commercial or promotional content information about products, services, news or events related to KoobinEvent SL, by any means including email. Notwithstanding the foregoing, this consent is revocable, so if the user does not want the processing of their data to be carried out for the stated purpose, or wishes to exercise their rights of access, rectification, cancellation or opposition, you must address in writing to KoobinEvent SL, Department of Administration, attached a photocopy of your ID or equivalent identification document, to KoobinEvent S.L., Pic de Peguera 11, Parc Cientific i Tecnològic UdG. Ed. Centre d’Empreses. 17003 Girona.


For how long will my personal data be kept?

The personal data provided through the forms will be kept for the period necessary to comply with the purpose for which they were collected. Specifically, they will be kept:

  • For the time established by law.
  • As long as the contractual relationship is maintained.
  • As long as the interested party does not request their deletion and they must not be deleted in order to comply with legal obligations.


Where can I exercise my rights?

Any person has the right to obtain confirmation as to whether KoobinEvent S.L. processes their personal data. Interested parties have the right to access their data, request its rectification and deletion when it is no longer necessary for the purpose for which it was collected. In certain circumstances, data subjects may object to the processing of their data. KoobinEvent S.L. will stop processing your data, except for legitimate reasons or for the defence of possible claims. You may lodge any claim with the Spanish Data Protection Agency.

To exercise your rights, you should contact KoobinEvent S.L. in writing by post or e-mail to the addresses indicated by the data controller, enclosing a copy of your ID card or equivalent document.

Who are the recipients of my data?

Purchasers’ identification data may be provided to the company promoting/organising the event, in order to manage ticket sales and matters strictly related to the execution or holding of the event, access control management, incident resolution, cancellation of the event, etc.

Data will be communicated to other third parties only in the event that there is a legal obligation.


How do I update my personal information?

The user guarantees that the personal data provided to KoobinEvent S.L. through this website, either by filling out the corresponding form or by sending an email, are true, correct, current and complete. User is responsible for communicating to KoobinEvent S.L. any modification or update of them. To do so, a communication must be written to KoobinEvent S.L. describing any modification or update of personal information, by sending a letter with a photocopy of the ID or equivalent identification document, to KoobinEvent S.L., Pic de Peguera 11, Parc Cientific i Tecnològic UdG. Ed. Centre d’Empreses. 17003 Girona.


What happens if I facilitate KoobinEvent S.L. third-party data?

In the event that the user includes, either on the corresponding electronic form or by sending an email, personal data referring to physical persons other than the user, he/she must, prior to the inclusion or Communication of your data to KoobinEvent SL, inform such persons about the content of this Privacy Policy. The user guarantees that he/she has obtained the prior consent of these third parties for the communication of his personal data to KoobinEvent S.L.


When it is considered that I have authorized KoobinEvent S.L. for the treatment of my data?

From the moment you send us your personal information, by filling out the electronic forms or by sending an e-mail, you expressly authorize us to treat your personal data, for the purposes described on the foot of each form and / or in this Privacy Policy.

Likewise, the access or use of this website will imply the full acceptance of this Privacy Policy by the user or visitor, as well as their consent and authorization for the collection, processing and communication of their data Personal for the purposes described in this Privacy Policy.

KoobinAccess access control app for iOS and Android

KoobinAccess access control app allows the reading of codes to grant access to the attendants of an event. The device’s camera is only used to read codes and, in no case at all, images are captured or any type of information is stored temporarily or permanently.